Refund policy

Refunds / Exchanges

We want you to love your Snug Bug pieces. If something isn’t quite right, you’re welcome to return unused items within 14 days of delivery for a refund or store credit. Simply ensure products are in their original condition and packaging. We believe decorating your child’s space should feel exciting, not stressful.

Damages and Incorrect Items

We take great care in dispatching all orders. However, should you receive damaged or incorrect goods please take a picture and contact us within 24 hours of receiving your order, so that we can prepare to send you a replacement.